“Never” Is A Real Strong Word
"Never" Is A Real Strong Word
Stank Of America, the bank that gave a total of $12,000 of my money to identity thieves with ONLY a fake driver's license in my name...no bank card required, no PIN punched in, no signature check...on SEVEN separate occasions...is at it again.
B of A said they were sorry in the way only they would or could -- by subsequently firing me as a customer for complaining that they failed their fiduciary duty to me by...well, failing to require anything but a driver's license from the thieves...a piece of ID banks know is often and easily forged. (You can buy a fake driver's license pronto for $150 just down Wilshire Boulevard at MacArthur Park, of cake/rain fame.)
Now, my least favorite spokes-enabler, B of A's Betty Riess, is at it again, after the bank fired a customer, apparently for complaining about her credit limit being halved. Arthur Delaney writes on HuffPo:
According to Padgett, when she protested further, pointing out that she'd never made a late payment on the card in question, the Bank of America representative responded by canceling her credit card altogether -- ending a 12-year relationship in which she'd done nothing but make full payments, and on-time, too."Why don't you put the limit back where it was?" she recalled asking. The response: "No, you've been canceled."
This happened on Tuesday. On Thursday, a Bank of America spokeswoman told the Huffington Post that Bank of America would never cancel a card to punish a customer for griping.
"We do monitor accounts for risks and may adjust customer lines up or down as appropriate based on their risk profile based on their performance," said spokeswoman Betty Riess. "We would not close an account just because somebody would call in about it."
Short memory or flaming liar? You choose!
Thanks, David!
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